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Miscellaneous

How do I allow searching for external Teams users?

Teams

Enable External User Search in your account to find Teams members outside your company.

To search for external Teams members, meaning people outside your company, you need to enable a specific option in convly:

  1. Open the convly Slack app and go to the Accounts tab.
  2. Select the relevant account and click Edit.
  3. Under External User Search, click Authenticate and complete the authentication flow.